If your unit requires repair and/or has sustained damage, it may be claimable under the strata scheme’s insurance policy. Please refer to the information outlined below.

When submitting a claim it is important to provide detailed information. Refer to the five W’s 

• WHAT happened
• WHERE it happened
• WHEN it happened
• WHO caused the damage (if relevant)
• WHY it happened.

If the claim relates to vandalism, break and enter, or impact damage you are required to report the loss/damage to your local police station. The crime/police report number issued by the police must then be included on the claim form.

Please complete all fields below and upload all relevant documents to support your claim. These may include:

• A plumbers report/invoice outlining works undertaken and steps taken to rectify the cause of the damage (in the case of water leaks and subsequent water damage)
• Quote/s for repairs to the damage
• Photographs of the damage
• Police reports or other reports of relevance. 

Upon submission of this form, a member of our team will be in contact to discuss the next steps in the claim process.